Invoice paid by wrong client
We manage an Owners Corporation which we issue the invoices from MYOB to the individual clients we manage through our R/E business. The invoices are paid from the rental funds back to the OC. I have accidentally paid an invoice meant for one client, from another clients funds.
I have refunded the client from the bank account, and also created a sales return (credit) for the refund.
I have also deleted the payment from the invoice that is now outstanding, but now my bank rec is out by that much. How do I apply the credit/refund for the client to the payment that was received so the invoice still remains outstanding for the other (correct) client?
Hi Sai,
The correct client hasn't paid yet, that is part of the problem! But I have fixed my query myself - I have just applied an overpayment of that amount to one of their invoices that was already paid, which created a credit that I have refunded to them (which leaves the original invoice as outstanding).
