Forum Discussion

Lyn13's avatar
Lyn13
Member
2 years ago
Solved

No Invoices Listed

None of the new Customer Invoices issued, or those paid are showing - only overdue customer Invoices are appearing

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, Lyn13

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delayed response.

     

    In addition to the information that pippypip provided, you can also click on Reset to correct the situation. To do this, go to Sales > Invoices > Click Reset. Please refer to the screenshot below.

     

     

    Please let us know how it goes on your end.

     

    If my response has answered your inquiry, please click on "Accepted as Solution" to help other users find this information.

     

    Best regards,

    Doreen

2 Replies

  • pippypip's avatar
    pippypip
    Trusted Cover User
    2 years ago

    Make sure that the Status is set to Open or All depening what you are looking for. Also check that the Date to is set to from date to todays date. I find that I need to manualy reset this everytime I look at my invoices. I dont understand why we need to update this field every day. Just another annoying bug that we constantly have to deal with.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, Lyn13

       

      Thanks for your post, and welcome to the MYOB Community Forum.

       

      We're sorry for the delayed response.

       

      In addition to the information that pippypip provided, you can also click on Reset to correct the situation. To do this, go to Sales > Invoices > Click Reset. Please refer to the screenshot below.

       

       

      Please let us know how it goes on your end.

       

      If my response has answered your inquiry, please click on "Accepted as Solution" to help other users find this information.

       

      Best regards,

      Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.