Forum Discussion
3 Replies
- Tracey_HFormer Staff
Hi Chris21
Thanks for your post. The first step is to create a supplier return by recording a negative bill. The Help Article, Creating supplier returns, has detailed instructions for this.
You can then apply the return to an unpaid bill or receive a refund. This Help Article, Processing supplier returns, has detailed instructions for both options.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi there,
thanks for your reply, however still stuck at the Account section, this was something we have paid for their services, and end up cancelling it so it was orginally an expense, should i choose as an expense at the account area ? and then add it negative ?
- Tracey_HFormer Staff
Hi Chris21
We're not permitted to advise on the account you need to select, you would need to check that with your accountant.
Once you've selected the applicable account enter the amount as a negative.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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