Forum Discussion

Chris21's avatar
Chris21
Member
3 years ago

Partial refund received and need to record the refund and credit note

Hi there, We have recently paid and Invoice $1990 to a company that we hired and paid in full. However, Two of the service that they have refunded since we arent going ahead with it any longer, we h...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Chris21 

 

Thanks for your post. The first step is to create a supplier return by recording a negative bill. The Help Article, Creating supplier returns, has detailed instructions for this.

 

You can then apply the return to an unpaid bill or receive a refund. This Help Article, Processing supplier returns, has detailed instructions for both options.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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