Forum Discussion

DaveO's avatar
2 years ago

Sales Invoices not reporting as Emailed in the Activity field?

We are having the same problem as the Activity column for all our Sales invoices is not reporting them as emailed when we know they have been which makes it very difficult to track which invoices have or have not been sent out to our clients. This function worked perfectly well before the Upgrade is this going to be fixed ? if so when?

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi DaveO,

     

    Thank you for your post, and welcome to the Community forum.

     

    I'm sorry to hear that you're experiencing issues with the Activity column not accurately reflecting emailed sales invoices after the recent upgrade. I understand the importance of this function for tracking purposes. I've also tried replicating this on our end, and it seems that it is not working on our end too. I'll escalate this with the relevant team. I apologize for any inconvenience caused, and we are committed to providing a fix. While I don't have an exact timeline for the resolution, please rest assured that addressing this matter is a priority for us. I'll keep you updated on any progress made towards resolving this issue.

     

    Please feel free to create a new post again if you encounter any concerns in the future. I'm here to help in any way I can.

     

    Cheers,

    Princess