Hello, I have a contract with a company and issue an identical invoice fortnightly. However, whenever I duplicate the invoice to save data entry time I have this error pop up. selected tax code does not exist. I have seen this question asked 3 years ago by two users and am amazed it is still an issue.
Is there a workaround for this now?
All the best
Chris
This is happening to me today. I don't think that I have come across it before. This thread was the first mention of it that I could find on the support forum, and am disappointed to see there is no solution after two years!
I lodged a support request 30 minutes ago, but no help yet.
It's now 3 years and I am having this issue.
This error is occuring for me also - exactly the same after duplicating an invoice. Any fix available or suggestions?
Apologies for the delay in replying. The issue has not occurred again since I wanted to screenshot the error.
Thank you for your reply.
weve had this error message in the past also...not recently...however MYOB is very slow to open invoices atm.....is there any known issues?
Hey LCrowhurst,
Apologies for the hassle with slow invoice openings today. If that “Selected tax code does not exist” message shows up, the quick way to sort it is to create a brand‑new invoice with the exact same details rather than duplicating the existing one. On the performance side, there’s a current MYOB Business degraded performance incident noted on our Status Page, and it’s being investigated. You can track updates there so you’ll know as soon as things improve.
Cheers,
Doreen
thing is, we often chose duplicate as it saves us alot of time. doing it the way you suggested is much more time consuming....
would the degraded issues also include mYOB rejecting my invoice when i send an invoice (sends to client but no longer seems to send to myself and sais delivery failed. the invoices used to come into a folder I created called invoices sent but they havent been doing this nor have i received MYOB monthly invoices....
I'm still getting this error. It's a pretty significant bug to not have been fixed after 3 years.
Hey AccountingWorks,
While the permanent fix hasn’t rolled out yet, there’s a handy workaround to keep things smooth. When creating a bill, skip the “Prefill from Recurring” option and enter the details manually. It’s a quick way to dodge the “Selected tax code does not exist” message.
Cheers,
Doreen
