Auto Build

Hi Vibha,

Thanks for your post and welcome to the Community Forum.

My apologies for the late response. I understand that you're having difficulties with your inventory items. To correct the issue with the two inventory items that should have been part of an auto-build item, you can follow these steps:

• Identify the affected items: You can do this by checking your inventory records for the items that were not added to the auto-build item.
• Once you have identified the items, you can manually add them to the auto-build item. This can be done through the "Auto Build Items" option in your MYOB software.
• After adding the items, you should check your inventory records again to ensure that the items have been correctly added to the auto-build item.

You may check out this help article on auto-building items for more detailed information and instructions to assist you with this.

Let me know if you need further help.

Kind regards,

Shella

Hi Vibha,

I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with auto-building items. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.

Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,

Shella

Hi Shella

Sorry for the late reply. As the items that were auto build have already been sold and were from couple of years ago, I adjusted the inventory and expensed the cost to cost of sales. Is that still correct? 

Also i have an item in my auto build list that pre populates a certain number of units to be build and everytime we have to manually change it to 0. how can i fix that please.

thanks 

Vibha 

Hi Vibha,

Thanks for your response.

My apologies for the late reply. We have done some fixing in the background. We recommend logging out, refreshing the software, logging back in again, and redoing the process. Also, we recommend rechecking this one as well.

• Go to the Inventory command center and click Auto-Build Items. The Auto-Build Items window displays all items that you've designated as finished items.
• In the Quantity to Build column, type the quantity of finished items you want to build. (Click None if you want to change all the numbers in this column to zero.)

Do let me know if you need further help.

Kind regards,

Shella

Hi Shella, 

Thanks for coming back to me. 

Even if you click on none, and get out and come back to auto build items, the qty reverts back to 125 units.

When you say refreshing the software- what exactly do I have to do here. The software is the latest version.

Also when I do the backup - it says backup is done 1355 days ago although I did the backup today morning. I know this is an error but do you have any time line on fixing this. 

Kind Regards

Vibha 

Hi Vibha,

Thanks for the response, and my apologies for the late reply.

For the items that were not added, you can manually adjust the inventory to reflect the correct quantities. When we say "refreshing the software," it typically means restarting the software or reloading the data. This can often resolve minor glitches or errors that may occur during usage. However, if you've performed the backup, your data should be safe. If you encounter any issues or need further assistance, I recommend reaching out to MOCA for our online virtual assistance.

Kind regards,

Shella