Delete a NonZero Inventory Amount and Items with Journal Entries

Question

Hello,&nbsp;I'm trying to delete some inventory items and recieve the error message:&nbsp;ItemActivity_Delete_NonZeroAmount.&nbsp;The item quantity is showing zero in all reports and the item hasn't been used for many years.&nbsp;Think I need a copy of the script which zero's non-zero inventory quantities due to rounding issues as this has fixed similar issues in the past.&nbsp;AccountRight version 2025.5.1.3 - OFFLINE file.&nbsp;----On a similar note, I'm also trying to delete some items which won't delete due to having an existing journal entry.&nbsp; &nbsp;I receive the error message "You have journal entries on file that use this item".&nbsp;How do I delete these old and unused inventory items?

isaiah_c · Answer

Hi MJPop,&nbsp;Sounds like bit of a headache with those stubborn inventory items!&nbsp;We've seen a few posts from other users running into similar issue with the ItemActivity_Delete_NonZeroAmount error and items tied to old journal entries. Here are couple of links that might give you a hand sorting it out:&nbsp;ItemActivity_Delete_NonZeroAmount Error - not letting me delete an item created in error and NEVER used | MYOB CommunityUnchecking i inventory this item | MYOB CommunityIf you're still stuck after that, best to jump onto our live chat support through our virtual assistant, MOCA. They'll be able to dig a bit deeper with your file and get it sorted.&nbsp;Regards,Sai

mjpop · Answer

Thanks for the quick reply.&nbsp;Both of the above links indicate that you can't delete the inventory items if they've ever been used and that the only resolution is to mark them as inactive.&nbsp;Some of the items i'm trying to delete have been unused for 10+ years and no longer show any transaction history in the company file.&nbsp; At what point are the items 'unlocked' to enable them to be deleted?&nbsp; &nbsp;Do we just have to have a huge list of old unused items in perpetuity?

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Delete a NonZero Inventory Amount and Items with Journal Entries

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