Inventory buy and sell Qtys

Hi gillian4​ I presume you mean the number of items per buying & selling units are incorrect. I don't know how far down the track you are since these items were imported, but I dealt with a similar situation for a client last year, except that they had started with an empty file. Our process was:

• export all the stock transactions (purchases, sales, inventory adjustments) from the beginning to date
• retain a local copy of your cloud file for reference purposes, and to compare reports after all corrections are done
•  restore a backup (that was made before the items were imported) into the cloud
• correct the item import file and import them again
• import all the above stock transactions (in this order: purchases, adjustments, sales)
• import or re-enter other transaction types as required (in our case this was minimal)
• Note, take backups after each import that you do
• run various reports to check; some figures will differ eg stock value, but sales, debtors, creditors should be the same

If you have a backup from just before the items were imported, and if the volume of transactions is not too great, you might be able to devise a similar process. You will probably also have other types of transactions that need to be reprocessed. Not all of these can be exported and re-imported.

This is a complex set of steps, so you should understand them fully and assess your chances of success before you start. 

You may be able to simplify this somewhat by:

• take a backup before you begin, just in case, and before each import
• export all the stock transactions as above
• delete them all in the file, so that the items do not have any transactions against them
• export your items
• set the items up correctly
• re-import the items and check them
• re-import the stock transactions

This will reduce the work and increase the chance of success.

Thank you, that is certainly something I hadn't thought of and can see that would solve the issue. I don't know anything about back ups so will have to look into that first.