Inventory value must be zero error

Hi Blair_38,

Thanks for your patience. We have an online script available that can help resolve this issue. I've sent you a private message to gather more information that will assist us in resolving the problem. Please check your inbox.

Looking forward to your response.
Regards,
Earl

Hi Blair_38,

Thank you so much for your detailed post. This error occurs due to nil stock. To resolve it, please record an inventory adjustment with an amount but no quantity. You can also refer to these posts for additional solution: If you have no items on hand, the value of your inventory must be zero and Error: Non-zero value

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

Hi Earl,

I am receiving an error when trying to open the first link provided.

Hi Blair_38 

I don't think Earl_HD read your post correctly, as the adjustment you are trying to make exactly matches the on hand count and value (when rounded to nearest cent). This is where I think the issue lies. See this post and the recommended solution. I do not think this is not something you can fix yourself, even if the links worked.

Regards

Gavin

Hi Earl,

I followed instructions on "Error:  non-zero value" link you sent me and have tried to adjust inventory and I am getting the same error as yesterday.

Last night, the GM added one unit of inventory to each of the items that we were receiving the error on so that he could push through the WO's.  We now have MYOB showing 1 unit of stock for a handful of items, when there is no stock.  I am trying to adjust inventory to bring quantity to nil, as well as value.

Is this error due to the fact that there are 4 decimal places on the unit cost but only 2 decimal places on the amount column?

As you can see, I am trying to reduce amount by unit cost, which should bring it to nil.

Thank you gavin12345 

Hi Blair_38 

When completing the journal, do not enter the unit cost - just the quantity and the amount  (as well as account) - let MYOB work out the unit cost.

Regards

Gavin

Hi gavin12345 

The unit cost shows up automatically.  I tried to remove and only use the amount, but it populates the unit cost with the amount figure.

Hi Blair_38 

That is the preferred way - will not solve your issue though.

Regards

Gavin

Hi Earl_HD 

We are experiencing the same issue again, just with different stock. 

Are you able to run another script please?