Forum Discussion

MF5's avatar
MF5
Contributing Cover User
4 months ago

Number of Items per Selling Unit Wrong

Hi All, 

 

We have had a few anomalies with items where for some reason, the number of items per selling unit is way out. 

 

For example, a single gas cage is bought as 1 item per buying unit, and should be sold as 1 item per selling unit. However, for some inexplicable reason, the number of items per selling unit has been exaggerated to 68! As a result, the cost of sales for 1 selling unit is actually extrapolated out to 68 x 1 unit.

 

This has happened a few times, and the work around is to delete the product entirely and start again. 

 

Any ideas on a better fix?

 

Cheers, Chris

  • Hi Chris,

     

    As you have noted, once used, this can no longer be changed. Most likely cause by faulty import. Otherwise somebody manually changed this. It is not a known MYOB issue, in that it has not been reported by others. Suggest you export Items and then check the Number of Items per Selling Unit to identify others. Apply 'work around' as this will mess with your inventory values and on hand count etc.

     

    If you have lots, get in touch with MYOX Services - they can change without needing work around.

     

    Regards

    Gavin

     

     

  • MF5's avatar
    MF5
    Contributing Cover User

    Hi Gavin, thanks for the reply. I did as you suggested and there were only 5 or so with this same issue. Interestingly enough, when we created another new item, it automatically populated the number of selling items field with an exaggerated amount. As it is not a field we ever touch, I am thinking it is some type of MYOB glitch that occurs in some instances.

     

    Appreciate your help and we have to just be mindful of that potential hiccup.

     

    Cheers, 

     

    Chris