8% Gross Amount incorrect for Termination Pay

Question

I have sent this email to support but was wondering if others had the same issue....... I am running both MYOB Business Payroll while still running ACE Payroll. I have done a final/termination pay for an employee and the pays are drastically different. (About $360 different on a $450 pay). The difference in calculations is due to the 8% gross calculation. The finishing employee has taken 18.555 days in advance and is finishing just prior to his 2nd anniversary. In ACE the gross calculation EXCLUDES payment for days already taken and paid, but in MYOB Business the gross calculation INCLUDES holiday pay already paid in advance. (So this would result in paying 8% holiday pay on to holiday pay already paid). On the Employment New Zealand website they state........ "Pay 8% of the employees‘ total gross earnings since their annual holidays anniversary date (LESS any amount paid for taking any of this year’s annual holidays in advance or paid on a pay-as you-go basis)".... On this basis, the gross amount in the "Quantity" column in MYOB Business is incorrect. Has anyone else found this?

princess_r · Answer

Hi Tenua,&nbsp;Thank you for your response, and my apologies for the delay in getting back to you.&nbsp;I can see your point and understand the inconsistency in the MYOB business calculation. I truly value your patience and understanding in this matter. I will be passing on this information to the appropriate team for a more in-depth investigation. Please be assured that our team will thoroughly examine this issue. I will also make it a point to keep you informed as soon as I receive any updates from the team.&nbsp;&nbsp;In the meantime, please feel free to start a new post if there's anything else I can assist you with.&nbsp;Cheers,Princess

princess_r · Answer

Hi Tenua,
&nbsp;
Thank you for your post, and my apologies for the late response.
&nbsp;
In MYOB business, when an employee's holiday leave is paid in advance, the total amount paid will be subtracted from the total holiday pay of 8% (final pay). If the employee's anniversary date happens to fall within their final pay period, the holiday pay calculations might lead to an overpayment. This is because the “gross earnings this pay run” will include the entire pay run, not just the gross earnings earned from the anniversary date onwards. For a more detailed information, please refer to our Help article: Preparing a Final Pay in New Zealand.
&nbsp;
Please let us know if you need any further assistance.
&nbsp;
Cheers,
Princess

tenua · Answer

As previously stated the employee finished just prior to his 2nd anniversary, so his anniversary date didn't fall within their final pay period.&nbsp; ACE calculated his gross excluding payment for days already taken and paid (which is correct), but MYOB Business calculated the gross INCLUDING his holiday pay already paid in advance (resulting in paying 8% holiday pay on to holiday pay already paid during the year). Had I not been running ACE Payroll side by side to MYOB Business I wouldn't have picked up the error and the termination pay would have been drastically overpaid.&nbsp; &nbsp; &nbsp;

princess_r · Answer

Hi Tenua,
&nbsp;
Thank you for your response.
&nbsp;
When processing a final pay in MYOB business, it's important to ensure that all the necessary steps in Processing a final pay are followed correctly. Could you kindly verify whether the leave that was paid in advance has been inputted during the final pay process? This will help us better understand the issue.
&nbsp;
Cheers,
Princess

tenua · Answer

Hi&nbsp;Princess_R&nbsp;&nbsp;I can confirm that I followed the necessary steps as instructed in "Processing a final pay".&nbsp; The employee had taken leave in advance but as per Step 9 the correct amount did not automatically get entered into the Total Amount Paid box (or Leave paid in Advance($) as showing on my screen).&nbsp; I calculated the amount and entered it manually.&nbsp; Unfortunately over the period of the week where I was continuing adding then deleting his final pay to try and get it correct I never took any screen shots.&nbsp; I have since gone into another employee that is also in advance of his leave entitlement to get an example of the different calculations between the two different payroll systems.&nbsp; In this example ACE would have me paying the employee $191.53 for his final holiday payment.&nbsp; MYOB Business has me paying $330.21.&nbsp; As you can see from the ACE printouts their Gross used for percentage calculations is LESS the holiday pay already paid ($25,254) whereas MYOB Business has the Gross Quantity of $27,083 which includes $1,828 of leave paid in advance.&nbsp; This results in paying 8% on to holiday pay already paid.&nbsp; MYOB Business deducts the holiday pay paid AFTER the calculation of Gross is done. (So in theory this would result in getting holiday pay on holiday pay would it not?).&nbsp;

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8% Gross Amount incorrect for Termination Pay

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