Morning all! I recently made an error in an employees pay run so I reversed it (before I knew "reversal" was a thing in MYOB) just by processing a negative entry pay run. All the entitlements and figures balanced each other out perfectly, except now I have a payment sitting in Prepare Electronic Payments that I can't work out how to get rid of. Going forward I will use the correct reversal method. Thank you in advance :)
Thanks for replying Earl_HD
I tried that and it then processed the payment like an actual electronic payment and it's in my bank account GL code. However it is already in my bank account GL code from when I processed it.
So essentially I did a pay run which was wrong, did a negative pay run to fix then, then did the correct pay run which was right. The amount sitting in my "Prepare Electronic Payments" is the incorrect pay run. Because I did the reversal wrong it was a cash reversal not an electronic reversal.
Should I maybe undo my reversal and reverse properly through MYOB? Will that remove it from the "Prepare Electronic Payments" section?
It's so confusing I apologise.
