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Mike_James's avatar
Ultimate Partner
2 years ago

2022.6 Importing sales orders truncates long invoice numbers

Hi, I discovered when migrating sales orders from one file to another, that importing sales invoices works correctly with invoice numbers longer than 8 characters, but importing sales orders truncates the invoice number at 8 characters. Could this please be corrected? Allowing longer invoice numbers is great, but all areas of the program need to enable this.


I also found that exporting orders from the old file includes many other sales transactions, being orders that have since been converted to invoices, and I discovered that this has been an acknowledged issue for a couple of years or more. Could this please be corrected?

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  • Komal_S's avatar
    MYOB Moderator

    Hi Mike_James 

    Thanks for raising these, I've passed these on to our teams for further consideration. Please feel free to post if you encounter any other problems.