Forum Discussion

PrecisionAJ's avatar
PrecisionAJ
Contributing User
2 years ago

An unbalanced transaction may not be recorded.

Hi there,

 

Ive been trying to fix this issue since last week, already followed the steps you guys mentioned here at this forum but nothing appears to fix this problem 

 

I need help.

 

Thanks

 

11 Replies

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hey stquinn23,

     

    The AUD adjusted price is calculated based on the exchange rate and foreign currency price, so it can't be directly edited. However, you can adjust the unit price by 0.001 to fine-tune the AUD adjusted price as needed. If this still doesn't solve your issue, you can reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Cheers,

    Doreen

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