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JANELLE's avatar
JANELLE
Experienced Cover User
2 years ago

anz.aba files

 file to ANZ it is coming up with message  "employee marked with an "X" has encountered error Find out more.

The banking account details have not changed for the Supplier who is trying to be paid and as we have multiple MYOB and ANZ accounts this error is not happening on them only on our Company File ID No. 3.

It has only been hapapening since yesterday and we have tried again this morning but same error message.

 

Could you please look into and respond ASAP as payments need to be made.

 

Regards

Janelle

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Janelle 

     

    Thank you for your post. 

     

    I would recommend to first clearing your AccountRight cache,and try again. If it has the same error, check the supplier card file, try to delete and re - enter the bank details for the supplier.

     

    Please feel free to post again I'm happy to assist.

     

    Cheers,

    Princess

     

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