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1 Reply
- Steven_M3 years agoFormer Staff
There has been no change to the way in which users can update account codes on invoices. I would say that if you are unable to do so, I would recommend checking the following: Setup>>Preferences>>Security -- Transactions Can't be Changed, They must be Reversed. If that is enabled those transactions can't be changed.
If that is not enabled, go check the Sales Register for that transaction is that transaction got a blue or grey arrow? I would assume a grey arrow indicating that the transaction is locked and not editable. Typically, you see this for transactions recorded in a previous financial year or a secondary transaction (a Bank Deposit, Electronic Payment...) is involved or potentially a user access issue.
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