Customer Prepayments in AR Brower Version

Question

I have a client who has just migrated to the AR browser version. They have previously used customer prepayments in the desktop version.

Is this possible in the browser version, as we can't seem to make it work? We have created a nil invoice and then applied the prepayment to that sale. This customer will pay weekly payments until his invoice is created at the end of the month. Are they to create a nil invoice for every payment?

Why doesn't it work like it did in the desktop version?

Any ideas on how to make this simple for my client?

Many thanks :)

princess_r · Answer

Hi lmch-362370,
&nbsp;
Sadly to say, you're correct. The browser version doesn’t have the same functionality as the desktop version when it comes to directly managing prepayments. So, creating NIL invoices for each payment is indeed the way to go for now.&nbsp;
&nbsp;&nbsp;
I know how important having that kind of functionality is, so feel free to drop your idea on the Ideas board for our product team's consideration in future updates.&nbsp;
&nbsp;
Cheers,
Princess
&nbsp;

liz_a · Answer

Hi lmch-362370​&nbsp;Just a suggestion - set up an account code (now called category for some bizarre reason) in the balance sheet as a Bank or Credit Card type, and code the prepayments to this account and then create the invoice at the end of the month and pay from this holding account. Not as good as the Desktop process but could work. It wouldn't allow for interim Customer Statements in the normal sense but you may be able to provide a record via some other reporting mechanism.CheersLiz

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Customer Prepayments in AR Brower Version

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