Forum Discussion

Bruce_W's avatar
Bruce_W
Member
6 months ago
Solved

Capture App Version error

When I open the app, I get an error message 'This version is not valid anymore. Please update to the latest version.'

 

There are no updates in tje app store, and I have uninstaller and reinstalled with the same result.

 

Any suggestions? 

 

Cheers 

4 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 months ago

    Hi Bruce_W and rowanbarker,

     

    Sorry to hear you're getting that annoying message. We're aware of this issue and our team's already on the case, working to get it sorted ASAP. You've done the right thing by reinstalling, but no stress, it's on our radar and we've flagged it with the right folks.

     

    For the latest updates, keep an eye on our Status Hub. We'll post anything new there as soon as we've got it.

     

    Regards,

    Sai

  • Hey everyone,

    The MYOB Capture app is back on the app store and available for download.  Thank you all for your patience whilst we worked to resolve this. If you have any questions, please reach out.