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mel_wfh's avatar
mel_wfh
Cover User
3 years ago

Email bouncing back, Diagnostic code rejected

We have a customer whose email has started bouncing back.  Can you please check if it is blacklisted and remove if it is.

 

ap@deltagroup.com.au

 

Thank you

1 Reply

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  • Hi mel_wfh

     

    Thanks for your post. I hope you will find it to be a great resource and place of information.

     

    Generally speaking a rejected diagnostic code means that the recipients end has rejected the incoming email. I have check that there are few emails send to that email address yesterday and have not been opened. Can you try whitelisting accountright@apps.myob.com ?

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth