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StephenF's avatar
StephenF
Contributing User
2 years ago

Email is been rejected

Hi

 

I have checked that the email is whitelisted in our email system which it is.

 

It appears to be blacklisted on MYOB's side.

Can you please check email.

 

Regards 

1 Reply

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  • Hi StephenF
     
    Thanks for your post and welcome here to the Community Forum. Thank you for your effort in updating us about the email address that is being rejected. Apologies for any inconvenience this has caused, and we appreciate your patience and understanding. 
     
    I checked the email address you have provided via private message, and we can see it is on the list marked for spam likely sending bulk emails. I have removed the email from the blacklisted list. 
     
     
    Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers, 
    Leneth