Forum Discussion

StevenLee's avatar
8 months ago

email recurrent invocie automatically

Hi there

 

Does MYOB have a fountion to setup automatic email sending recurrent invoice to clients? Such as MYOB sending monthly invoice to their subcrsibers, it will save a lot of time to our admin team. 

 

Regards

Steven

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi StevenLee,

     

    Thanks for posting. Under Setup>>Preferences>>Sales, there is a preference for Automatically xxx Sales When They Are Recorded. This option will prompt the user to print, email, or send the transaction the transaction to disk (PDF) when the sale is recorded. It should be noted that this is a single-use option, i.e., you can choose to print or email the sale automatically, not both. Here's what you can try to do:

     

    • Navigate to the required customer's card
    • In the Selling Details, set the delivery status to be printed and emailed.
    • Under Setup>>Preferences>>Sales, enable Automatically Email Sales When They Are Recorded

    This will prompt the invoice to be emailed when recorded, and it will make the invoice appear in the Print/Email Invoices list to be printed with the rest of the invoices. You, in theory, could set it to be automatically printed and then emailed after the fact; it's up to you and how the customer would like that information.

     

    Feel free to post again anytime you require further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

     

     

    Kind regards,

    Shella