Forum Discussion

Clairetao's avatar
Clairetao
Member
20 days ago

Email sales invoice

When sending the invoice by email, the content displays the total invoice amount rather than the outstanding balance, even though a deposit has already been paid against the invoice. how could I change it or don't show the amount at all.

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    20 days ago

    Hi Clairetao,

     

    Nice pick up. I can see why that’d be confusing when a deposit’s already been paid. The email itself pulls through the full invoice total, not the outstanding balance, and there’s no option to change that field to show “amount due” or to hide the amount altogether. It will always show the full invoice amount even if a deposit has already been paid.

     

    Regards,

    Sai