Emailing Invoices - Bouncing for One Customer
What is the easiest way to ensure that sales invoices are received when one particular customers keep bouncing back?
Forum Discussion
Hi Netty
Sorry for the delay! If you're having trouble with invoices bouncing back for a specific customer, here are a few things to try:
- Make sure the customer's email address doesn't have any typos or odd characters causing issues.
- Sometimes, their email server might be marking your invoices as spam. You could ask them to check their spam folder and mark your emails as 'not spam'.
- If it keeps happening, consider sending the invoice to a different email address.
If you're still stuck, please send me a private message with the email address that's causing problems and the error message you're getting. I'm here to help!
Cheers,
Princess
