Emailing Invoices - Bouncing for One Customer

Hi Netty

 

Sorry for the delay! If you're having trouble with invoices bouncing back for a specific customer, here are a few things to try:

• Make sure the customer's email address doesn't have any typos or odd characters causing issues.
• Sometimes, their email server might be marking your invoices as spam. You could ask them to check their spam folder and mark your emails as 'not spam'.
• If it keeps happening, consider sending the invoice to a different email address.

If you're still stuck, please send me a private message with the email address that's causing problems and the error message you're getting. I'm here to help!

 

Cheers,

Princess