Error ValidationException trying to save Recurring

Thanks Melisa.  There was an earlier post about clearing the cache, which I did but it didn't resolve things immediately.  I'm not having the problem now though, so I suspect it has something to do with re-starting after you do this.  Problem solved for now.

we saved about 4 sales as recurring (we need to set up at leat 30). After that all we get is Validation Error (almost identical invoices) cleared the cache, jobs are not compulsory-- it just stopped working.  The keying time involved compared to using a recurring invoice is days not hours. We need a FIX not a workaround

Hi Karen_GMS, 

Thank you for your post. Can you please troubleshoot the following, this should eliminate the error:

1. Go to the Setup menu and choose Preferences.
2. Click the System tab.
3. Deselect the option Warn if jobs are not assigned to all transactions.
4. Click OK.

Please do let me know how you go. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Thank you Melisa

It wasn’t checked.  I had looked on the Forum and saw that, but mine was never checked.

I noticed it has only started happening since last week, when the log in changed, I don’t know if that was a new version, because they just update themselves now don’t they.  I've turned computer off, I went online and updated to version 2021.2.0 and it still does it.

Hi Karen_GMS, 

That does seem strange, can you please try the following and let me know how go:

1. Clear your AccountRight cache 
2. Once cleared, can you please go into the preference and tick the box for Warn if jobs are not assigned to all transactions and hit Ok.
3. Once saved can you go back into preferences, deselect the preference and select Ok. 
4. Can you save the recurring transaction now ?

Please do let me know how you go. 

Now it comes up with this

AccountRight 2021.2.24.3738 Error information: MYOB.Huxley.UI.Framework.Exception.HuxleyUIException

Hi Karen_GMS, 

Can you please take a screenshot of the error you received ? If your unable to, please retrieve the diagnostic log of the AccountRight file and attach it to this thread so I can investigate further. 

I'm not sure if it worked, but I think I haved attached the file you want.

This is the email it created.

*** Can you help us? ***

To help us investigate what went wrong, please tell us what you were doing when this error occurred:

(For example, which window were you in and what were you trying to do?)

AccountRight Application Error Report

=====================================

Application Version: 2021.2.24.3738

Application File Version: 2021.2.24.3824

Incident Id: 7f42969f-e0c6-4e14-bd08-62027b48d571

Time: Wednesday, 21 April 2021 2:16:44 PM

Code:

MYOB.Huxley.UI.Framework.Exception.HuxleyUIException

Message:

Exception of type 'MYOB.Huxley.UI.Framework.Exception.HuxleyUIException' was thrown.

Stack Trace

----------------------------------------

1 : MYOB.Huxley.UI.Framework.Exception.HuxleyUIException

----------------------------------------

MYOB.Huxley.UI.Framework.Exception.HuxleyUIException: Exception of type 'MYOB.Huxley.UI.Framework.Exception.HuxleyUIException' was thrown.

   at Huxley.UI.Controllers!0x06000d32!MYOB.Huxley.UI.Controllers.Purchases.EnterPurchasesOrderController.GetDataObject() +0x6e

   at Huxley.UI.Controllers!0x060013ac!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33

   at Huxley.UI.Controllers!0x06000d23!MYOB.Huxley.UI.Controllers.Purchases.EnterPurchasesOrderController.GetCurrentLayoutType() +0x0

   at Huxley.UI.Forms!0x0600107c!MYOB.Huxley.UI.Forms.Purchases.EnterPurchasesBase.CustomDrawCellForPrefillData(Object sender, RowCellCustomDrawEventArgs e) +0x0

   at DevExpress.XtraGrid.v17.1!0x06001608!DevExpress.XtraGrid.Views.Base.RowCellCustomDrawEventHandler.Invoke(Object sender, RowCellCustomDrawEventArgs e)

   at DevExpress.XtraGrid.v17.1!0x06000bc9!DevExpress.XtraGrid.Views.Grid.GridView.RaiseCustomDrawCell(RowCellCustomDrawEventArgs e) +0x19

   at DevExpress.XtraGrid.v17.1!0x06000271!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRowCell(GridViewDrawArgs e, GridCellInfo cell) +0x145

   at DevExpress.XtraGrid.v17.1!0x06000262!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRegularRowCell(GridViewDrawArgs e, GridCellInfo ci) +0x25f

   at DevExpress.XtraGrid.v17.1!0x06000260!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRegularRow(GridViewDrawArgs e, GridDataRowInfo ri) +0x51

   at DevExpress.XtraGrid.v17.1!0x06000268!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRowCore(GridViewDrawArgs e, GridRowInfo ri) +0x23

   at DevExpress.XtraGrid.v17.1!0x06000267!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRow(GridViewDrawArgs e, GridRowInfo ri) +0xc0

   at DevExpress.XtraGrid.v17.1!0x0600027c!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawRows(GridViewDrawArgs e) +0x5c

   at DevExpress.XtraGrid.v17.1!0x0600023d!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawContentsCore(GridViewDrawArgs e) +0xbf

   at DevExpress.XtraGrid.v17.1!0x0600023c!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawContents(GridViewDrawArgs e) +0x0

   at DevExpress.XtraGrid.v17.1!0x06000235!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.DrawCore(GridViewDrawArgs e) +0x89

   at DevExpress.XtraGrid.v17.1!0x06000234!DevExpress.XtraGrid.Views.Grid.Drawing.GridPainter.Draw(ViewDrawArgs ee) +0x22

   at DevExpress.XtraGrid.v17.1!0x060003d0!DevExpress.XtraGrid.Views.Base.BaseView.Draw(GraphicsCache e) +0x2e

   at DevExpress.XtraGrid.v17.1!0x06000a6f!DevExpress.XtraGrid.Views.Grid.GridView.Draw(GraphicsCache e) +0x0

   at DevExpress.XtraGrid.v17.1!0x06002154!DevExpress.XtraGrid.GridControl.OnPaint(PaintEventArgs e) +0xa2

   at DevExpress.Utils.v17.1!0x060046cd!DevExpress.Utils.Drawing.ControlPaintHelper.PaintWithErrorHandling(PaintEventArgs paintEventArgs, Int32 layer) +0x1c

   at DevExpress.Utils.v17.1!0x060046cb!DevExpress.Utils.Drawing.ControlPaintHelper.ProcessWMPaint(Message& m) +0x12d

   at DevExpress.XtraGrid.v17.1!0x06002151!DevExpress.XtraGrid.GridControl.CheckProcessMsg(Message& m) +0x0

   at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0x7a

   at System.Windows.Forms!0x0600571d!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0

   at System.Windows.Forms!0x06005720!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e

   at System.Windows.Forms!0x06002dec!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25

==========

MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1

MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1

MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2021.2.24.3738, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f4a3f671579747ab90c249f732366feb; A:1

MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2021.2.24.3738, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:7f8dfdd4990640a5bdfd1975a5b9a77f; A:1

MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:39795963ccc24de1b3d33f2bb6415be5; A:1

----------------------------------------

Hi Karen_GMS, 

It looks like you're receiving the error message Error message Huxley.Application has stopped working, you will need to do a repair of the Microsoft .NET Framework. Our help article Error: Huxley.Application has stopped working has instructions on how to do this. This should resolve the error message you're receiving. 

Please do let me know how you go.