Forum Discussion

PCF's avatar
2 years ago

I want to keep the credit card payment feature on my invoices but not the BPay option. Can this be done?

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi PCF,

     

    Thank you for your post.

     

    In this matter, if you're referring to Online invoice payments, if this is enabled for a customer's invoice, this will provide the customer with the ability to pay for the invoice via credit card or BPAy. You can remove Online Payments from a particular invoice by unticking the Online Payments option on the invoice, but you are not able to deactivate one specific payment method with Online Payments.

     

    As I value you as one of our customers, I'll definitely pass on your concern to the relevant team. I also encourage you to take a moment to post this idea to our AccountRight Idea Exchange to see if it can be included in future updates.

     

    Cheers,

    Princess

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator

    Hey PCF

    We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. 


    *Edited 30/07 with new information below in bold

    The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails & in product messaging to inform you of this change.

     

    Cheers, Amanda. 

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator

    Hey PCF

    These changes are now live across AccountRight and MYOB Business! More information can be found on this page! Feel free to reach out if you have any further questions!