Forum Discussion

HeidiBK's avatar
HeidiBK
Experienced Cover User
25 days ago

In tray is useless

The In Tray is a uselss pieace of **bleep**.

 

I dont know how many times i double click on a bill and in the next screen it is blank.

 

I than have to download the document and enter the supplier name, then it pulls all the infromation across.

 

It does this sometimes other times it works, we have used this supplier for years and years, MYOB is going backwards.

 

2 Replies

  • Hi Heidi

    Sorry you are experiencing problems
    Can I ask is the supplier established before you create a bill from the upload?
    Also how often does this happen?
    Could you provide an invoice for testing purposes?
    Thanks Chris

  • HeidiBK's avatar
    HeidiBK
    Experienced Cover User
    20 days ago

    Hi whats the point it won't get fixed.

     

    You telling me we are the only ones with this problem, yeah right. It is not only one supplier it is others also, so clunky and slow, you guys cannot even fix so the fonts are larger in MYOB. Your solution just make everything in windows settings bigger, that is pathetic.

     

    Dont worry about we have convinced them to move to Xero, along with most of our customers. I know it's not your fault or just the average worker in MYOB, but your boss or CEO needs to be fired they are not listening to the cummunity.