Forum Discussion

AmyProTurf's avatar
2 months ago

Invoice functionality

When I tried to send an invoice this message comes up "our business verification is incomplete, and invoice share functionality has been restricted. Contact us to complete verification and restore functionality.

Log a Financial Services request in 
MyAccount

Lodged a contact with MYOB but yet to hear anything

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi AmyProTurf,

    I wasn’t able to locate the active Serial Number for your company file using the email linked to your Community Forum account. When you have a moment, could you please send me a private message with your Serial Number so we can look into this for you? Thanks so much! 

    Looking forward to your response.

    Regards,
    Earl