Issue with Importing Supplier cards

Question

IS there currently any known issues with importing data into Accountright from a text file.

I am unable to import supplier cards -

I keep getting an error and MYOB wants to restart - error log message is attached?

mike_james · Answer

Hi&nbsp;KristyNH&nbsp;, would you be able to attach the first dozen lines or so of the file you are importing? Has this layout worked in the past?

kristynh · Answer

I import these reports every few days and never had a problem before.&nbsp;Is there a way I can send these to you on a Private message as it has personal details in the reports.&nbsp;&nbsp;

mike_james · Answer

Hi&nbsp;KristyNH&nbsp;, yes you can send them to the email address in my signature.

mike_james · Answer

Hi&nbsp;KristyNH&nbsp;, I reviewed the text file (comma-separated) and found that the "" around a value in address line 1 was causing the import to crash (when moving to the field matching screen, ie when loading the import file). Removing those "" characters allowed the mport to succeed.&nbsp;&nbsp;Perhpas a moderator could run this issue by the developers?

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Issue with Importing Supplier cards

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