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ZoeO1's avatar
ZoeO1
Contributing User
2 years ago
Solved

Item Summary Report - Item Name and Number options disappeared

Good Morning

 

The Item Name and Number options in Insert/Modify on the Item Summary Report have disappeared.

 

The report was run last week with no issues and these options are always picked to run it.

 

I need to run by Location with Item Name and Number

 

I have emailed the Support team 3 times already with no response and our Operations team urgently need to run it.

 

Please help.

 

  • I have actually managed to fix this myself.

     

    If you run the report before going into Advanced Filters the Item Name and Number automatically appear.  The Location can then be selected and the report re-run.

    However if you go into Advanced Filters before running the report these headers are not options and do not appear in the report.

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  • ZoeO1's avatar
    ZoeO1
    Contributing User
    2 years ago

    I have actually managed to fix this myself.

     

    If you run the report before going into Advanced Filters the Item Name and Number automatically appear.  The Location can then be selected and the report re-run.

    However if you go into Advanced Filters before running the report these headers are not options and do not appear in the report.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi ZoeO1,

     

    Thank you for the update and for sharing the workaround that helped you resolve this issue. We really appreciate you taking the time to post this, as it will also help other users who might have the same issue.

     

    Generally, we highly recommend generating the report by selecting the display report to see the default filters or the filters that you've set on the item report.

     

    Please feel free to start a new post again if you need help in the future. we're more than happy to assist.

     

    Cheers,

    Princess