Forum Discussion

THCSLSC's avatar
3 years ago
Solved

Matching Sales to Bank Deposits not matching

Hello,

 

I sometimes have an issue when I am preparing my sales to match my bank deposits. As an example on Friday we deposited funds into our bank account, when I saw it arrive in the account through myob then went to select "Prepare Bank Deposits" to link previous sales to the deposit, the sales did not link to the actual deposit shown in the account but are no longer visible in "Prepare Bank Deposit" area.

Is there a way that I can reverse this gtransaction and start the process again?

 

I hope you understand what I have said.

Some help would be appreciated.

 

  • Hello THCSLSC 

     

    Welcome to the Community Forum.

     

    To delete a bank deposit transaction: 

    1. Go to Find Transactions and find the bank deposit.
    2. Click the zoom arrow to open the deposit transaction.
    3. Go to the Edit menu and choose Delete Bank Deposit Transaction.

     

    For more detailed instructions on this process, please see our Help Article: Preparing a bank deposit.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hello THCSLSC 

     

    Welcome to the Community Forum.

     

    To delete a bank deposit transaction: 

    1. Go to Find Transactions and find the bank deposit.
    2. Click the zoom arrow to open the deposit transaction.
    3. Go to the Edit menu and choose Delete Bank Deposit Transaction.

     

    For more detailed instructions on this process, please see our Help Article: Preparing a bank deposit.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.