Hettie
2 years agoExperienced Cover User
MYOB AccountRight Live and Ostendo ready to send batches
Hi,
For the past month I have had an issue with transferring batches from Ostendo to MYOB. What could be causing the problem? Batches do not fail, they remain in 'Ready to send" phase in Ostendo....... and sometimes appear as successful, but a day later, back in "ready to send" phase. Software support have updated Ostendo to latest version, plus re-installed the accounting link, but it did not resolve the issue.
What could be the possible cause for this?
Regards
Hettie