Forum Discussion

khandley's avatar
khandley
Cover User
3 months ago
Solved

Uploaded supplier batch payment twice!

How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice. 

Batch Payment
  • Shella_A's avatar
    Shella_A
    3 months ago

    Hi khandley,

     

    To address the issue of duplicate transactions, you can record the payments again to the same invoices and then record the electronic payment once again. This will ensure that each supplier has individual credits.

     

     

    Kind regards,

    Shella

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi khandley,

     

    If you receive a duplicate payment from a supplier, how you handle acknowledging it can depend on your relationship with the supplier and the specific situation. If your question instead is how to account for this in your records, you should enter the same payment twice, which will create a credit for the supplier. If you need more clarification or if this isn't what you were asking about, let us know, and we'll be happy to help further.

     

    Thanks,
    Genreve

    • khandley's avatar
      khandley
      Cover User
      3 months ago

      Hi Genreve_S 

       

      I created a payment file and me being in a rush didn't realise I had already uploaded that bank file to pay suppliers. As myob has acknowledged the first batch payment uploaded, I want to know how to account for this in myob with batch payment being paid again. 

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        3 months ago

        Hi khandley,

         

        To address the issue of duplicate transactions, you can record the payments again to the same invoices and then record the electronic payment once again. This will ensure that each supplier has individual credits.

         

         

        Kind regards,

        Shella

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