Forum Discussion

RIGI2011's avatar
RIGI2011
Contributing User
2 years ago
Solved

MYOB Hangs

Hi,

 

I have been experiencing a strange issue.

When converting a purchase to bill , just with one supplier . it hangs. I am not having this issue with any other supplier data.

I tried all things what i know.

What might be the issue. I am not able to delete and create a new purchase too.

 

Open the purchase (problem data)

Enter the received items.

Click on BILL 

 

The system goes into a endless loop

 

i have to kick MYOB out and restart to continue working with MYOB.

 

Please help !!!!!!.

 

Thank you

 

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi @TestingForms,

     

    Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • RIGI2011's avatar
    RIGI2011
    Contributing User
    2 years ago

    I have made another discovery that this issue happens only for one particular product purchase only.

     

    Any idea , please help. 

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi @TestingForms,

       

      Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

       

      • Serial number
      • Business name
      • Company File ID (Help>>About MYOB AccountRight)

       

      Please let me know if you need further help.

       

      Kind regards,

      Sai

      • RIGI2011's avatar
        RIGI2011
        Contributing User
        2 years ago

        how do i send private message. as its replying in the same discussion forum

         

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.