Forum Discussion

RIGI2011's avatar
RIGI2011
Contributing User
2 years ago

MYOB Hangs

Hi,   I have been experiencing a strange issue. When converting a purchase to bill , just with one supplier . it hangs. I am not having this issue with any other supplier data. I tried all things...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi @TestingForms,

     

    Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

RIGI2011's avatar
RIGI2011
Contributing User
2 years ago

I have made another discovery that this issue happens only for one particular product purchase only.

 

Any idea , please help. 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi @TestingForms,

     

    Thank you for reaching out to us and my apologies for the inconvenience it may have caused. I'll be glad to assist you with this. Please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • RIGI2011's avatar
      RIGI2011
      Contributing User
      2 years ago

      how do i send private message. as its replying in the same discussion forum

       

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        2 years ago

        Hi @TestingForms,

         

        Thank you for your patience. I've granted you an access to our Private Message. You can now send the details needed. 

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai

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