Forum Discussion

JANELLE's avatar
JANELLE
Experienced Cover User
2 years ago

MYOB PROGRAM NOT WORKING

Hi Support,

 

Our MYOB Cloud system at present is not functioning AT ALL.  We are unable to log in and need to have this recified ASAP.  This is Company File ID 1 and 3.

We have turned our computers off and restarted but we are still unable to access.

We need this fixed URGENTLY so we can finalise the end of January accounting.

 

Your assistance would be greatly aprpeciated on this.

 

Regards

Janelle

 

3 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Janelle,

     

    Thank you for your post, and please accept my apologies for the late reply.

     

    May I know whether you're still encountering difficulties when logging into your company file? If this is the case, could you kindly verify if any error messages appeared during your login attempts? If you could share additional details about the problem you're experiencing, it would be greatly appreciated to help us better understand and address your concern.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Janelle,

     

    Thank you for your response. I'm glad to hear that all issues have been rectified. I'll now close this post as resolved. If you encounter any further problems or have any questions, please don't hesitate to reach out. We're here to assist you.

     

    Cheers,

    Princess