MYOB using old invoice numbers

Question

Out of the blue MYOB has decided to start using the old invoice numbers, instead of the next sequencial number in line.

I read the last thread on this and myob employees suggested to manually change the invoice number so myob will continue with this sequence.

But I have had to manually change every invoice number I have raised this week. MYOB insists on using the old one. Each time I open a new sale it will drag this old number out instead of following on from my previous invoice numbers raised earlier in the day.

sean_dc · Answer

Hi Ebony99&nbsp;Thank you for your post. Welcome to the Community Forum.What you are doing is right. For the system to realize what the next invoice number should be, you will need to manually change it for a few invoices before it catches up. Another thing to check is if you're also creating quotes with a different number sequence. Invoices and Quotes now use the same number sequence. If you have Invoice no. 003 and Quote no. 001, your next invoice will be 002 until they are both the same. I also suggest that you try Clearing the AccountRight Cache to help the system catch up faster.&nbsp;Please feel free to post again. I'm happy to assist further.&nbsp;If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.&nbsp;

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MYOB using old invoice numbers

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