Negative Value for "On Order"

Question

I'm currently setting up Auto-Builds for a number of our products and I've noticed that a couple of them have negative values in the On Order column, leading to a net negative Stock on Hand.

The confusing thing about this is that these aren't products that we order, as they are simply laminated versions and they have previously only been added to the system via adjustments.

Would anyone have any idea where these negatives might be hiding?

doreen_p · Answer

Hey meridian,
&nbsp;
Great spot on those negative On Order figures in your Auto-Builds for the laminated items you only ever add by adjustment. Because this comes down to the exact item setup and transaction history in your file, the best way to find where those negatives are hiding is to reach out to our team. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
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Cheers,
Doreen

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Negative Value for "On Order"

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