When I try to open my MYOB file I get this message:
Back up in progress
The company file is currently backing up
You can sign on once the backup is complete
There is no MYOB file open
Hi All, I finally had this resolved by calling MYOB who were able to reset our file within 1 minute so back operating as per normal. Only frustration was no way to resolve without there direct assistance so had to wait 2 hours for them to open.
Thanks for you quick response. All working
When I try to open my MYOB file I get this message:
Back up in progress
The company file is currently backing up
You can sign on once the backup is complete
Neither our accountant or anyone in our office is using MYOB.
Hi
We are having the same issue. Backup completed fine last night. This morning was are getting the MYOB file is backing up message. Happened to two files we need for invoicing and shipping. Please help ASAP. I am sending this to as many community feeds that I can see hoping someone can help
Kind regards
Janelle
Hi JByrn49,
Thanks for your post and welcome here to the Community Forum. Thank you for informing us about this. We apologize that you are facing issues with your company file because of the backup in progress. We appreciate your patience and understanding on this matter.
In this matter, I responded to your first post here in the Community Forum and sent you a private message requesting the needed information to assist you further. You may access this, by clicking on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Please do not hesitate to return to the Community Forum if you have any further inquiries. Our team is always here to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
I am having the same issue, please can you help?
#722
Hi Sai
How do I reply to your email - it's from the noreply address, and reply has bounced back?
