4014
5 months agoContributing User
MYOB Backup In Progress on Opening
Hello
I am unable to login to MYOB due to the error message
'Backup in progress
This company file is currently backing up
You can sign on once the backup is complete.'
The backup appears to be frozen.
Can you please reset our file to active to enable login.
Thanks
Alison
Hi 4014,
I can see that your file was stuck in "Backup in Progress." No worries, I was able to fix it, and you should be able to access your file now.
Feel free to write a post if you need further assistance.
Cheers,
Jem