Forum Discussion

JohnFu's avatar
JohnFu
Experienced User
2 years ago

Backup in Progress

Hi,

My PC lost power while backup.  

 

I am trying to log on to my AccountRight file, but keep getting the message "This company file is currently backing up.  You can sign on once the backup is complete"

Please help.

Thanks,

  • JohnFu's avatar
    JohnFu
    2 years ago

    I got login back after 10 minutes

    All good for now

  • JohnFu's avatar
    JohnFu
    Experienced User
    2 years ago

    I got login back after 10 minutes

    All good for now

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    2 years ago

    Hello JohnFu 

     

    Thank you for your post. 

     

    I have run a script over your file which should now have resolved this. 

    Please let me know if you are still experiencing this issue.

    • Sandra_Mc's avatar
      Sandra_Mc
      Cover User
      2 years ago

      Hi,

      We are having the same issue, are you able to help?

      Thanks

      Sandra

       

      • JohnFu's avatar
        JohnFu
        Experienced User
        2 years ago

        HI Sandra,

        it should restore itself, if not. you need start a new post,

        Then MYOB support will help you.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.