Forum Discussion

JohnFu's avatar
JohnFu
Experienced User
2 years ago
Solved

Backup in Progress

Hi, My PC lost power while backup.     I am trying to log on to my AccountRight file, but keep getting the message "This company file is currently backing up.  You can sign on once the backup is c...
  • JohnFu's avatar
    JohnFu
    2 years ago

    I got login back after 10 minutes

    All good for now

ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello JohnFu 

 

Thank you for your post. 

 

I have run a script over your file which should now have resolved this. 

Please let me know if you are still experiencing this issue.

Sandra_Mc's avatar
Sandra_Mc
Cover User
2 years ago

Hi,

We are having the same issue, are you able to help?

Thanks

Sandra

 

  • JohnFu's avatar
    JohnFu
    Experienced User
    2 years ago

    HI Sandra,

    it should restore itself, if not. you need start a new post,

    Then MYOB support will help you.

    • Sandra_Mc's avatar
      Sandra_Mc
      Cover User
      2 years ago

      Thank you