Payment apply on sales order

Hi Sushilbarcalys,

 

Thank you for your post.

 

My apologies for the delayed response. To rectify the situation, you'll need to open the incorrectly paid invoice, open it, and then click the history button at the bottom right. This will open a screen that has the SJ and the payment details. Open the payment and delete it. Before doing this, ensure that you have checked the preferences in the Setup menu. For further information on how to do this, please refer to this Help article, Deleting a Transaction.

 

Please let me know if you need further assistance.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess