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LisaCKR's avatar
LisaCKR
Cover User
3 years ago

Purchase & payment reversal

Hello, I had to reverse a reportable purchase & payment for tax code reasons. I had done it successfully but when it came to the bank rec I didn't need to re-tick the reversed payment - it balanced without it...so I deleted something I probably shouldn't have and now have issues - 

A double payment on the origianal purchase and an outstanding return & credit

1 Reply

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  • Sean_DC's avatar
    Sean_DC
    Former Staff
    3 years ago

    Hi LisaCKR 

     

    Thank you for your post and welcome to the MYOB Community Forum. You may click on the transaction and delete then reprocess it. If you have deleted a transaction it should be off the records already. If you have recorded payment for a purchase, you must first delete the payment and then delete the transaction (see the FAQ below about deleting payments). Any discounts that have been given must also be deleted before the transaction can be deleted. If you applied a supplier debit towards a purchase, you must delete the debit before you can delete the purchase. 

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.