Forum Discussion

Jojo7's avatar
Jojo7
Experienced User
2 months ago

Rejected Emails

Emails sent from AccountRight are bouncing back from "bounce@apps.myob.com".

" Sorry, email delivery was unsuccessful". Diagnostic-Code: rejected

We have checked with our long term customers and it isn't anything on their end that they are aware of.

The number is growing daily.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hey Jojo7

     

    I sent you a private message asking for the affected email addresses so check if it's blacklisted. I'm looking forward to your response.

     

    Best regards,

    Doreen

    • Jojo7's avatar
      Jojo7
      Experienced User
      2 months ago

      Thanks Doreen.

      How do I reply, I have your message in my inbox but can't see a way to reply?

      Thanks

      Jo

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 months ago

        Hi Jojo7

        I've sent you a private message and granted you access. Looking forward to hearing from you soon!

        Regards,
        Earl