Forum Discussion

LilyUltimate's avatar
LilyUltimate
Experienced User
3 years ago

Remove Sales Person

Hi

How do I removed a sales person from the drop down list so that its never used when creating an invoice.

The Sales person is no longer an employee so does not show up in Employee card list.

thanks

 

1 Reply

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  • SamaraM's avatar
    SamaraM
    Former Staff
    3 years ago

    Hi LilyUltimate 

     

    Thank you for your post. To remove an employee from being in the Salesperson dropdown list, you would need to mark their card as inactive. 

     

    If you only put in an end date but didn't tick inactive that would be why you are still seeing the name. Can you go to the employee card and check if Inactive Card is ticked under Profile and if not select it?

     

    If it is already inactive, can you respond with screenshots of the sale and the card (redacting any employee details), so I can reproduce it on my end.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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