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samrolo's avatar
samrolo
Member
5 years ago
Solved

Sam We have multiple PAYBY settlements without invoice numbers. We can not tell who has paid and need assistance with this. Thank you.

  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi samrolo 

     

    Generally, you can run the Online Invoice payments report (Reports >Index to reports > Sales) as it contains a summary of invoices and their settlement status, as well as details of the invoice payments that have already been deposited to assist reconciliation. If the information in that report is not enough, I've also sent you the additional details of getting that via Private Message. 

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  • Komal_S's avatar
    Komal_S
    MYOB Staff
    5 years ago

    Hi samrolo 

     

    Generally, you can run the Online Invoice payments report (Reports >Index to reports > Sales) as it contains a summary of invoices and their settlement status, as well as details of the invoice payments that have already been deposited to assist reconciliation. If the information in that report is not enough, I've also sent you the additional details of getting that via Private Message. 

  • samrolo's avatar
    samrolo
    Member
    5 years ago

    Thanks so much - that's exactly what I needed.

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