Assist App doesn’t work as Read Only

Hi JenSch,

We’re working on a solution to enable the same functionality, and it’s coming soon. In the meantime, you can continue using the Capture app, which remains accessible.

Regards,
Earl

Hey JenSch​ 

The roles and permissions work a little differently to the previous MYOB Capture app. A breakdown of the roles and permissions required for the MYOB Assist app can be found on this page. 

Hello,

I have managed to sort this out but now staff have access to all the customer database that is stored in MYOB via the more button down the bottom. Again this is a security breach for our business and not something we want staff to access. They can’t invoice but can still see this information ? 

Thanks Jen

I have this issue too! I only have purchases ticked as their role but they can edit,delete, email and change customer information from the app. What is the solution please? 

Ooops worked it out - I had a box ticked under cards. All sorted now.

Does this mean using the old capture app or the new myob assist? Thank you

You asked - our product team delivered JenSch​! Just in case you haven't seen the update yet, you can now let team members upload receipts without full user access. Once your app is updated head to our website for a full overview of the roles and what each can do: www.myob.com/au/support/myob-business/business-settings/manage-users.