Statement showing what should be "overdue" as "current
I have just tried to print and email February statements, and when reconciling, ive noticed that the customers I have who are on 30 days end of month terms, who have december invoices still outstanding, are showing as current.
They should be showing at 30+ overdue, meaning they would be due end of January, now that its end of Feb its still stating current.
This has happened for quite a few customers - is there any way to fix, or any reason why its happened?
Hi Ashlee1001
Not if you are using EOM + 30 daysWe get around it by having a statement template with the date being a text field ie 28/02/2023 rather than the selected statement date.
Then we print the statements for 03/03/23 using this statement template which will show the correct aging on the statements.I try to make sure that the February statements are ready to be emailed before I start entering new invoices on 01/03/23