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Happygirl's avatar
Happygirl
Experienced User
3 years ago

Supplier Return

We incorrectly entered and  paid a supplier twice. (via electronic payments) . 

 

The supplier has now returned the payment to our bank account. How do I record this transaction using the bank feeds and reverse / delete the duplicate invoice in the purchase centre. 

 

TIA

 

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  • Hello Happygirl 

     

    If you have paid a supplier twice you will need to record the second payment to the same bill that you paid twice, and then settle it by creating a refund or applying it to another bill.

    I have attached a Help Article on supplier overpayments double payments which will provide further insight on how to record this.

    Please let me know how you go